Be Informed, Stay Informed.
As a rule of thumb, always read the information available to make sure you are getting the right product or service for your needs. Get to know how the product works and what are the benefits. If you are interested in knowing what others are saying about the products, read the product reviews. Remember, do not hesitate to contact our experts if you feel unsure. We will love to give you all the information you need. You can also contact us to get professional advice on any products. To stay informed about new products, services, health and beauty tips and promotions, join our monthly newsletter. And do not forget to check our special offers!

Know How It Works.
Buying in Facialworks Shop could not be easier. Nevertheless, if you are new to shopping online or want to know more about our shop, these instructions will be very useful. Take a moment and familiarise with our shopping process. Once you have read all the information available for the different products and how they work, the next step will be to browse the different categories until you find the product you are looking for or check our main page for product news and recommendations. Once you have found the right product, click on the "Add to Cart" button.
The following page you will see will display all the relevant information for the product and the next options. If you would like to purchase more than one item of the same product, type the number in the quantity "Quantity" field and click "Update Cart". The product you selected is now ready for purchase. If you would like to remove an item from your Cart, you can do it in two ways: tick the "Remove" box or write the number "0" in the "Quantity" field. Then, click "Update Cart". If you wish to continue browsing, click "Continue Shopping".
All you have to do is to click on "Checkout" at any moment to finalise the purchase. All items you have selected during this process will be stored in your "Shopping Cart". You may check and change your items in the shopping cart at any time by clicking "Cart Contents" and select "Continue Shopping" when you are satisfied.

Delivery Information
The next page you will see will offer you the following options:

Shipping Address
A useful feature from Facialworks Shop is your personal address book. The address book gives you the possibility of storing up to 10 shipping addresses in only one account. This will mean that you will not have to create an account per delivery address, and you will not have to write the addresses over and over again. For example, you may store your friends or relatives addresses so you can buy a present for them at any time in one click. If you wish to avail of space for more addresses, just contact us, we will fulfil your request.

Shipping Method
We also offer you a flexible shipping method. We use An Post services for deliveries, so you can choose form three type rates depending on your shipping address and your own budget. The methods are STANDARD, Registered and Express. In this page you will be given the option to select from one of these methods. NOTE: We recommend Registered Post! Please, also have in mind that for certain countries, the options available will be restricted, and that we do not ship to USA and Canada. Nevertheless, we can always make exceptions: if you want us to deliver to these countries or with special shipping options, just contact us and we will organize it for you.
Although the rates are calculated automatically by Facialworks Shop, An Post also offers a very handy Online Postal Rates Calculator very easy to use.
You may find more information about An Post rates in their web site, by clicking here. Please, note that we add a €0.20 charge for package.

Add Comments About Your Order
In this page and in the following, you are given the option to add comments about the order you are placing. We will read carefully your comments and we will contact you if it is required. Also, if your order belongs to a current promotion, state the free product you wish to receive in this field.

Payment Information
After fill in-up the delivery information, the next page you will see will offer you the following options:

Billing Address
Similarly to the Shipping Address, you will find an option in this page to choose from your address book the address you would like to include in the billing information. We will send the invoice to this address.

Payment Method and Security
We accept VISA/Mastercard cards and postal orders/cheques for purchasing products. We know of no documented cases of credit card fraud using our shopping software over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer systems. They are not held in clear text on any web site. Also, this web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. We have had no reported problems since Facialworks shop was opened in 2005. Add your Credit Card details correctly or choose the Cheque/Money Order option and click on the "Continue" button.

In the case of paying with postal orders or cheques, please note that the products will be sent when the payment arrives. For these types of payment, please call +353 86 386 1243 to place your order.

Confirmation
At this stage, all the information you gave is displayed for you to confirm that all is correct, otherwise, you have the option to modify as you please. After all the needed corrections, click on "Confirm Order". You have now place the order. A confirmation email will be sent to your email address with information about the purchase you have done.

Share The Secret!
If it helped you what others said about our products, why not write a review about what you bought and in doing so help decide to other people? You can also contact us and let us know your experience, we can give you advice in which treatments may help you and what other products could be beneficial for you.

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