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Be
Informed, Stay Informed.
As a rule of thumb, always read the information available to make sure
you are getting the right product or service for your needs. Get to
know how the product works and what are the benefits. If you are interested
in knowing what others are saying about the products, read the product
reviews. Remember, do not hesitate to contact
our experts if you feel unsure. We will love to give
you all the information you need. You can also contact us to
get professional advice on any products. To stay informed
about new products, services, health and beauty tips and promotions, join
our monthly newsletter. And do not forget to check our special
offers!
Know
How It Works.
Buying in Facialworks Shop could not be easier. Nevertheless, if you are
new to shopping online or want to know more about our shop, these instructions
will be very useful. Take a moment and familiarise with our shopping process.
Once you have read all the information available for the different products
and how they work, the next step will be to browse the different categories
until you find the product you are looking for or check our main page
for product news and recommendations.
Once you have found the right product, click on the "Add to Cart"
button.
The following page you will see will display all the relevant information
for the product and the next options. If you would like to purchase more
than one item of the same product, type the number in the quantity "Quantity"
field and click "Update Cart". The product you selected is now
ready for purchase. If you would like to remove an item from your Cart,
you can do it in two ways: tick the "Remove" box or write the
number "0" in the "Quantity" field. Then, click "Update
Cart". If you wish to continue browsing, click "Continue Shopping".
All you have to do is to click on "Checkout" at any moment to
finalise the purchase. All items you have selected during this process
will be stored in your "Shopping Cart". You may check and change
your items in the shopping cart at any time by clicking "Cart Contents"
and select "Continue Shopping" when you are satisfied.
Delivery Information
The next page you will see will offer you the following options:
Shipping Address
A useful feature from Facialworks Shop is your personal address book.
The address book gives you the possibility of storing up to 10 shipping
addresses in only one account. This will mean that you will not have to
create an account per delivery address, and you will not have to write
the addresses over and over again. For example, you may store your friends
or relatives addresses so you can buy a present for them at any time in
one click. If you wish to avail of space for more addresses, just contact
us, we will fulfil your request.
Shipping Method
We also offer you a flexible shipping method. We use An
Post services for deliveries, so you can choose form three
type rates depending on your shipping address and your own budget. The
methods are STANDARD, Registered and Express. In this page you will be given
the option to select from one of these methods. NOTE: We recommend Registered Post! Please, also have in mind that
for certain countries, the options available will be restricted, and that
we do not ship to USA and Canada. Nevertheless, we can always make exceptions:
if you want us to deliver to these countries or with special shipping
options, just contact us and we will organize it for you.
Although the rates are calculated automatically by Facialworks Shop, An
Post also offers a very handy Online
Postal Rates Calculator very easy to use.
You may find more information about An Post rates in their web site, by
clicking
here. Please, note that we add a €0.20 charge for package.
Add Comments About Your Order
In this page and in the following, you are given the option to add comments
about the order you are placing. We will read carefully your comments
and we will contact you if it is required. Also, if your order belongs to a current promotion, state the
free product you wish to receive in this field.
Payment Information
After fill in-up the delivery information, the next page you will see
will offer you the following options:
Billing Address
Similarly to the Shipping Address, you will find an option in this page
to choose from your address book the address you would like to include
in the billing information. We will send the invoice to this address.
Payment Method and Security
We accept VISA/Mastercard cards and postal orders/cheques
for purchasing products. We know
of no documented cases of credit card fraud using our shopping software
over the Internet. All credit card numbers are encrypted in the software
when the order is placed using 128 bit encryption. They are only decrypted
after they reach our computer systems. They are not held in clear text
on any web site. Also, this web site is secured with a GoDaddy.com
Web Server Certificate. Transactions on the site are
protected with up to 256-bit Secure Sockets Layer encryption. We
have had no reported problems since Facialworks shop was
opened in 2005. Add your
Credit Card details correctly or choose the Cheque/Money Order option and click
on the
"Continue" button.
In the case of paying
with postal orders or cheques, please note that the products will be sent when
the payment arrives. For these types of payment, please call +353 86 386 1243
to place your order.
Confirmation
At this stage, all the information you gave is displayed for you to confirm
that all is correct, otherwise, you have the option to modify as you please.
After all the needed corrections, click on "Confirm Order".
You have now place the order. A confirmation email will be sent to your
email address with information about the purchase you have done.
Share The Secret!
If it helped you what others said about our products, why not write a review about what you bought and in doing so help decide to other people? You can also contact us and let us know your experience, we can give you advice in which treatments may help you and what other products could be beneficial for you. Go to the top of the page
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